SITUATION
Modernizing Regional Services Online
Hastings County needed a seamless online destination where residents could easily find news, county resources, and other local information—without sifting through multiple sites or outdated layouts. The staff wanted a more user-friendly approach to their content management that allowed them to efficiently update and manage their site for both the benefit of the internal teams and the public community.
Wildly Authentic
SERVICES
- Stakeholder engagement
- Website design
- Content strategy
- Interactive maps
- Mobile designs
- User guide
- Platform prototyping
- User experience testing
- Minimum viable product
- Technology roadmapping
SOLUTION
We delivered a cohesive website featuring refreshed branding, clear navigation and sectioning, engaging content streams, and interactive tools like embedded maps and service request forms—all managed efficiently through a user-friendly CMS to meet all their needs.
SUCCESS
Residents now enjoy faster access to online information and services, while the staff’s site management is elevated through ease and clarity – highlighting improved self-service and overall satisfaction on both sides.
COLLABORATIONS
- Case Study
àtoi
With pop up shops for sample sales of haute couture fashion in Manhattan a secret until the day of the sale, fashionistas need a better way to find their way to the luxury brands they love.
- Case Study
Scotiabank
Challenged to find a way to educate consumers of card benefits, a mobile app is designed to understand your lifestyle.
- Case Study
Minds Connected
Minds Connected is an online network connecting community members to evidence-informed interventions, key resources, and a community of local professionals working to improve mental health.
- Case Study
Budweiser
Mad Hatter Technology with Budweiser, Grip Limited, and the telco providers a group designed the user interface and mobile application for the famously free Bud Phone.